We believe in the power of cloud infrastructure, and that it should be available everywhere one’s business needs to run, including on-premises. To make that future possible, Oxide is building the first cloud-ready server appliance; providing customers the benefits of cloud computing while preserving the cost structure and control of their own on-premises datacenter.
As a Solutions Engineering leader working at Oxide, you will:
Work closely with Oxide customers and prospective customers, building deep relationships across their teams, determining their needs, and constructing the appropriate solutions to meet them.
Develop comprehensive customer deployment plans, including data center facilities prep, network integration, operations tooling, and developer onboarding.
Work directly on the product with other engineers, using customer requirements as a guide to ensure what we are building meets their needs.
Develop a rigorous solutions engineering process; from pre-sales requirements gathering to pre-deployment testing and through customer onboarding.
Work at the intersection of Oxide’s product and customers’ networking boundary; including layer 1-7 networking, routing protocols (e.g. BGP), firewalls, VPN, and the P4 programming language.
Thoroughly document feedback from customers and collaborate with internal teams to ensure that our products and services continue improving over time.
You will thrive in this role if you:
Feel a sense of responsibility for the success of each customer project, and measure that success in their terms.
Are excited at the opportunity to work closely with innovative companies, digging deep into the technical decisions that brought them to the current day, and mapping out a path to extending the benefits of cloud computing into their on-premises environments.
Love diving deep into technical issues at all layers of the stack, from hardware to operating systems to externally-facing APIs.
Have experience designing, implementing, deploying and operating data center networks using dynamic routing protocols and overlay networks.
Have experience with BGP implementation or deployment.
Possess excellent communications skills; whether presenting to an audience or writing technical requirements documentation.
Pride yourself in developing a deep understanding of both the products you are representing, and those they are being considered against; from the highest level benefits to the lowest level technical details, learning through hands-on experience.
Get excited about a wide range of technical topics and dig really deep into them.
Don’t mind coworkers getting really excited about decades-old computers.